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Strategic Direction
Strategic Direction
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Effective Teams
Interpersonal Skills
Leadership
Negotiation Skills
Consultative Selling CSP
Call Centre Selling Skills
Mentoring
Presentation Skills
People Skills for Consultants
Intercultural Skills
Sales Coaching

 
Interpersonal Skills

Interpersonal Skills

The way many people behave and operate may work well with a large proportion of the people they deal with, but not everyone. Most people find some individuals ‘difficult’ to deal with, whilst others can deal with them effectively.

What if you could unlock the communication barriers between these individuals? Our programmes enable people to understand themselves and others quickly and learn how to adapt and communicate effectively. Our programme has been delivered to millions of people globally, and is based on well-researched and tested theory and practical behaviour outcomes.

 
Consultative Selling (CSP)

Consultative Selling (CSP)

Do you sometimes think that you are being ‘sold’ to when you have not yet had time to develop any confidence in the person, their organisation, products or services? Alternatively do you have salesmen that come back after meetings with clients to say that they ‘don’t want anything just now’?

Understanding the fundamentals of Consultative selling will give your people the skills to avoid the ‘hard sell’ whilst enabling them to develop rapport and work with clients to uncover their needs.

   
Mentoring
Mentoring

Mentoring, as distinct from coaching, focuses on the development of the individual rather than the set of competencies that they need to do their job.

Mentoring is a skill in itself, and is not innate. Giving a person a role as a mentor should always be supplemented by helping them to develop the required competencies.

Our programmes have been extremely successful in helping our Clients set up these programmes and manage them effectively.

 
 

 
Strategic Direction 2006
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