Organisations today have less hierarchal structures than in the past. Whatever their formal authority, employees at all levels need good interpersonal skills in order to encourage commitment among those who work with and for them.

Understanding the impact of our behaviour on other people and learning to become flexible combine to provide an incredibly powerful tool for improving our working relationships with everyone we deal with. It enables us to find ways to avoid focusing on the differences between ourselves and others and become more co-operative.

Strategic Direction uses interpersonal skills training programmes that have been proven with thousands
of people, all over the world. The concept model is simple to appreciate and use, and is based on well-researched and tested theory and practical behavioural outcomes.

We also understand the complex and difficult issues associated with negotiating and selling.
Our structured and principled approach, developed at Harvard University and used in international
negotiations, gives a powerful competence for dealing with the most difficult situations.